Privacy policy
HSELIXIRS OÜ considers your privacy important and aims to comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website HSELIXIRS.COM. By using our website, you agree that we collect and use your data in accordance with this privacy policy.
HSELIXIRS OÜ is the data controller for the personal data collected. HSELIXIRS OÜ shares the necessary payment information with the authorized processor Maksekeskus AS for payment processing.
With this privacy policy, we aim to explain what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.
Your data processor is HSELIXIRS OÜ: Company registration number: 16771604 Email: info@hselixirs.com Phone number: 56203323
We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on May 25, 2018.
Data Collection and Use
What data do we collect
The information collected includes both information that you knowingly and actively provide to us when using our services or participating in campaigns, as well as information that your devices automatically send to us when accessing our products and services.
The data we collect includes information you have knowingly shared with us when using our services or participating in campaigns and information that your devices automatically transmit to us.
Your personal data may reach us in the following ways:
• When you place an order on HSELIXIRS.COM online store • When you register as a user on HSELIXIRS.COM online store • When you contact us via phone, email, or online chat • When you make purchases using installment payments and sign a leasing agreement • When you browse the website HSELIXIRS.COM • When you provide personal information about another person who receives the goods • When you make payments using online banking or other electronic payment methods • When you comment, like, or share a post on our social media account • When you subscribe to our newsletter • When you comment on posts on our website
Types of data collected
Personal Data
We only ask for personal information when it is necessary to provide you with a service. When contacting us or visiting our website, you may share the following information with us: • First and last name • Personal identification number • Email address • Mailing address, country, county, city • Phone number • Your purchase history and activities in our online store • Information about your web browser and IP address
Log Files
Our website HSELIXIRS.COM stores log files about its visitors. The information collected may include:
• Type of device used • Internet Protocol (IP) address • Browser type • Internet Service Provider (ISP) • Date and time of website visit • Number of clicks on the entry and exit pages on the website
The information in log files is used for trend analysis, website administration, tracking visitors' activities, and gathering demographic information. The obtained information is not intended for, nor does it allow for, the identification of individuals.
Cookies
Like most websites, HSELIXIRS.COM uses "cookies" as well. A cookie is essentially a text file that is stored in the user's device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage options, and more.
If desired, you can disable the use of cookies in your browser settings, but in that case, the service provided to you may be disrupted.
Cookies are divided into persistent and session cookies. Persistent cookies remain in your personal computer or mobile device even after you have closed the browser or computer. Session cookies, on the other hand, are deleted immediately after the browser is closed.
Cookies are divided based on their purpose:
Necessary cookies. Session cookies aimed at enabling the use of services offered on our website. These cookies help authenticate users and prevent the malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.
Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.
Functionality cookies. These cookies allow your browser to remember the choices you make when using the website, such as saving your login details or language preferences. Their purpose is to provide you with a more personalized experience and avoid re-entering preferences.
How we use the data
We may use the collected information for various purposes, including:
• Maintenance, management, development, personalization, and expansion of our website • Collection of statistics to provide better services and/or offers and to understand and analyze the behavior of our website visitors • Identification of you by phone, message, or email • Sending you information and requesting feedback about our services • Prevention of fraud and protection of our website • Allowing us to communicate with you via social media accounts • Allowing the reading of chat history to expedite relevant advice • Improving the quality of our services and providing more efficient browsing solutions • Developing new products, services, or improving their functionality • Shipping/delivery of goods, order processing, invoicing, ordering via bank link, and confirming or refunding your order • Offering products and services that may interest you based on your previous orders • Simplifying and accelerating interactions between us when you contact us • For other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.
When sharing or transmitting your personal data, we take all reasonable necessary measures to ensure the security of your data.
References to other websites
You may find links to other websites on our website, which do not belong to us. When you click on a third-party link, you will be directed to that third-party site. We strongly recommend reviewing the privacy policy of each visited site.
We have no control over third-party sites and do not take responsibility for their content, privacy policies, services offered, or anything else.
Updates to the Privacy Policy
If necessary, we have the right to make changes to this privacy policy document. After updating the privacy policy, we will update the refresh date at the bottom of this document. If you continue to visit and use our website after the privacy policy has been updated, we will consider it as your implicit consent to the changes.
Last modified: 19/07/2023